Reviews

What our customers say about us

Banfield & Pomphrey Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.

If you would like to provide feedback please don’t hesitate to get in touch.

Rated 4.9 / 5 based on 36 reviews. Collected from Google, Much Loved, and Other sources.

Google

Liz Turner

It was a very personal experience.The staff took care to treat me with kindness and respect.The member of staff who stood out was Molly.She was exceptional and went the extra mile to make sure a difficult family funeral ran smoothly. I would like to thank

Google

Matt cc

From the moment we met Molly, my wife and I knew Banfield & Pomphrey were the right choice. Molly handled everything in detail with all the touches we asked for, keeping us fully informed. My wife was able to carry her Mum's coffin into church

Google

Joseph Flatt

Banfield & Pomphrey were excellent in assisting my family to arrange my father’s funeral. From collection of his corpse, to discussing funeral options, and then the reliable organisation on the day, we received an excellent service.

Google

Ricky nye photography

Words can't describe how good this company is, they went above and beyond for my dad's service and was there with help and support from day 1..really couldn't recommend these enough. The service and care well exceeded my expectations and made things much easier for

Google

Gary Sims

Tony, Molly and the team at Banfield and Pomphrey made a difficult time much easier from our first meeting after losing dad. They helped us through the whole process and nothing was too much trouble. Tony and Molly were our main contacts and were always

Google

Sheila White

From our first meeting Tony was very helpful and patient. He made a very traumatic situation the death of my beloved husband a bit easier to deal with. The funeral was conducted with great reference and understanding. Jonathon who conducted the service at the crematorium

Google

Alan Dimmock

Tony and his team helped make a sad, difficult time so much easier to navigate. We are so grateful for all your care and help, especially from Tony who was always so easy to talk to. They ensured everything went smoothly and we felt very

Google

Sophie Thomas

The team at Banfield and Pomphrey made a difficult time a little bit easier. Tony was our main contact and he was always available and happy to help us with any issue big or small. He made the process straight forward and supported us throughout.

Google

Mish Butler

The family of Dr Adrian Head would like to thank Tony & his team for their professional and caring attitude. From the beginning, nothing was too much trouble for Tony , regardless of when I contacted him! As a local G.P. my husband had been

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