Banfield & Pomphrey Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.
If you would like to provide feedback please don’t hesitate to get in touch.
Rated 4.9 / 5 based on 36 reviews. Collected from Google, Much Loved, and Other sources.
Google
Liz Turner
It was a very personal experience.The staff took care to treat me with kindness and respect.The member of staff who stood out was Molly.She was exceptional and went the extra mile to make sure a difficult family funeral ran smoothly. I would like to thank
Google
Liz Turner
It was a very personal experience.The staff took care to treat me with kindness and respect.The member of staff who stood out was Molly.She was exceptional and went the extra mile to make sure a difficult family funeral ran smoothly.
I would like to thank all the staff for their extraordinary efforts to make sure I felt comfortable and listened to.
Google
Matt cc
From the moment we met Molly, my wife and I knew Banfield & Pomphrey were the right choice. Molly handled everything in detail with all the touches we asked for, keeping us fully informed. My wife was able to carry her Mum's coffin into church
Google
Matt cc
From the moment we met Molly, my wife and I knew Banfield & Pomphrey were the right choice. Molly handled everything in detail with all the touches we asked for, keeping us fully informed. My wife was able to carry her Mum's coffin into church and down to the burial site. She wanted to do as much as she possibly could for her Mum and she did, fully supported by Molly and her colleagues to whom we would like to give a big hug and a huge thank you.
Google
Joseph Flatt
Banfield & Pomphrey were excellent in assisting my family to arrange my father’s funeral. From collection of his corpse, to discussing funeral options, and then the reliable organisation on the day, we received an excellent service.
Google
Ricky nye photography
Words can't describe how good this company is, they went above and beyond for my dad's service and was there with help and support from day 1..really couldn't recommend these enough. The service and care well exceeded my expectations and made things much easier for
Google
Ricky nye photography
Words can't describe how good this company is, they went above and beyond for my dad's service and was there with help and support from day 1..really couldn't recommend these enough. The service and care well exceeded my expectations and made things much easier for us at a time we was struggling.. Thank you to Tony who was fantastic, as we're all involved
Google
Gary Sims
Tony, Molly and the team at Banfield and Pomphrey made a difficult time much easier from our first meeting after losing dad. They helped us through the whole process and nothing was too much trouble. Tony and Molly were our main contacts and were always
Google
Gary Sims
Tony, Molly and the team at Banfield and Pomphrey made a difficult time much easier from our first meeting after losing dad. They helped us through the whole process and nothing was too much trouble. Tony and Molly were our main contacts and were always available and happy to help us with any issue and advice. Very professional throughout and a lovely service. Thanks.
Google
Sheila White
From our first meeting Tony was very helpful and patient. He made a very traumatic situation the death of my beloved husband a bit easier to deal with. The funeral was conducted with great reference and understanding. Jonathon who conducted the service at the crematorium
Google
Sheila White
From our first meeting Tony was very helpful and patient. He made a very traumatic situation the death of my beloved husband a bit easier to deal with. The funeral was conducted with great reference and understanding. Jonathon who conducted the service at the crematorium was excellent. I would recommend Banfield and Pumphrey very highly as funeral Directors. Thank you to all involved.
Google
Alan Dimmock
Tony and his team helped make a sad, difficult time so much easier to navigate. We are so grateful for all your care and help, especially from Tony who was always so easy to talk to. They ensured everything went smoothly and we felt very
Google
Alan Dimmock
Tony and his team helped make a sad, difficult time so much easier to navigate. We are so grateful for all your care and help, especially from Tony who was always so easy to talk to. They ensured everything went smoothly and we felt very looked after. We wouldn't hesitate to recommend you all. Many thanks, Peggy and family xx
Google
Sophie Thomas
The team at Banfield and Pomphrey made a difficult time a little bit easier. Tony was our main contact and he was always available and happy to help us with any issue big or small. He made the process straight forward and supported us throughout.
Google
Mish Butler
The family of Dr Adrian Head would like to thank Tony & his team for their professional and caring attitude. From the beginning, nothing was too much trouble for Tony , regardless of when I contacted him! As a local G.P. my husband had been
Google
Mish Butler
The family of Dr Adrian Head would like to thank Tony & his team for their professional and caring attitude. From the beginning, nothing was too much trouble for Tony , regardless of when I contacted him!
As a local G.P. my husband had been involved with B & P over the years in a professional capacity, and he always found them to be very helpful and efficient.
Tony's empathy together with his expertise really helped the day go to plan. I couldn't have managed this without your help Tony , thank you.
We're available 24 hours 365 days a year
Call 01424 720 002 visit branch or arrange a home visit
We use technologies like cookies to store and/or access device information, in order to improve your browsing experience. Consenting to these technologies will allow us to process data such as browsing behaviour on this site for our statistics and marketing.
Certain features may not work correctly if you choose not to accept.
Functional
Always active
These cookies are strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
These cookies are necessary for the legitimate purpose of storing user preferences.
Statistics
The technical storage or access that is used exclusively for statistical purposes, to analyse user behaviour to provide a better browsing experience.These cookies are used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
These cookies are used to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.