Reviews

What our customers say about us

Banfield & Pomphrey Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.

If you would like to provide feedback please don’t hesitate to get in touch.

Rated 4.9 / 5 based on 30 reviews. Collected from Google and Much Loved.

Google

Gary Sims

January 22, 2025

Tony, Molly and the team at Banfield and Pomphrey made a difficult time much easier from our first meeting after losing dad. They helped us through the whole process and nothing was too much trouble. Tony and Molly were our main contacts and were always

Google

Sheila White

November 20, 2024

From our first meeting Tony was very helpful and patient. He made a very traumatic situation the death of my beloved husband a bit easier to deal with. The funeral was conducted with great reference and understanding. Jonathon who conducted the service at the crematorium

Google

Alan Dimmock

October 24, 2024

Tony and his team helped make a sad, difficult time so much easier to navigate. We are so grateful for all your care and help, especially from Tony who was always so easy to talk to. They ensured everything went smoothly and we felt very

Google

Sophie Thomas

July 8, 2024

The team at Banfield and Pomphrey made a difficult time a little bit easier. Tony was our main contact and he was always available and happy to help us with any issue big or small. He made the process straight forward and supported us throughout.

Google

Mish Butler

May 17, 2024

The family of Dr Adrian Head would like to thank Tony & his team for their professional and caring attitude. From the beginning, nothing was too much trouble for Tony , regardless of when I contacted him! As a local G.P. my husband had been

Much Loved

Julie O'shaughnessy

August 28, 2022

Unfortunately I was not dealt with by the same person, Holidays did not seem to be covered properly. I had to initiate every phone call as i was not contacted when promised. But when it came to the day of the funeral we were treated

Much Loved

Joe Apps

June 15, 2022

From start to finish Tony and his team; Peter, Alex and Nick couldn't have been more professional, helpful and accommodating. The whole team gave my mother the best send off possible. I can't rate Banfield and Pomphrey highly enough.

Much Loved

Sharen Nicholls

May 14, 2022

Banfield and Pomphrey was our first choice when my late aunt passed away having used them some years before. They were efficient, compassionate and nothing was a problem to them, we were able to contact them at any time and they were quick in their

Much Loved

Cedric James

March 26, 2022

We have nothing but praise for Tony and his team at Banfield & Pomphrey. All the guests said what a lovely service it was by Lesley. They all made a difficult day go very smoothly and pleasantly. Thank you all so much. Cedric James &

We're available 24 hours 365 days a year

Call 01424 720 002 visit branch or arrange a home visit